We understand your concerns about the current situation surrounding COVID-19 (Coronavirus Disease 2019). To date, there have been no confirmed cases of the COVID-19 at Chateau Tongariro Hotel.
The hotel is complying with measures recommended by the Ministry of Health and we are also taking every necessary precaution that we can to ensure the health and safety of all our guests and employees.
These include but are not limited to:
▪ All guest rooms, conference rooms and public areas are cleaned and disinfected daily and these areas include the restaurant, café, swimming pool, washrooms, handrails, door handles, elevators, counter tops and seating areas.
▪ The hotel is providing hand sanitizers for all guests and staff at the lobby and restaurant.
Extra steps will be introduced depending on the severity of the situation or upon advice by the Ministry of Health.
For updates on the COVID-19 situation in New Zealand, please visit the Ministry of Health website.